Terms of service
Terms of Service
Last updated: April 2026
Welcome to Soulolith. By accessing or using our website, soulolith.com, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.
General
Soulolith is an online retail store offering natural crystal jewellery, lifestyle accessories, and decorative pieces. We reserve the right to refuse service to anyone for any reason at any time.
Products
As natural stones and crystals are unique, slight variations in colour, texture, shape, size, and pattern may occur. Product images are intended for reference purposes only and may differ slightly from the actual item received. Such natural variations are not considered defects.
Pricing & Availability
All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We reserve the right to modify prices, discontinue products, or update availability at any time without prior notice.
While we strive to maintain accurate inventory, certain products may occasionally become unavailable after an order is placed. In such cases, we will contact you with suitable alternatives or refund options.
Orders & Payment
By placing an order, you confirm that all information provided is accurate and complete.
We currently accept payments via:
- UPI, credit/debit cards, and net banking through Razorpay
- Cash on Delivery (COD) on eligible orders
COD orders may require verification before dispatch. We reserve the right to cancel any order suspected to be fraudulent, unauthorised, or in violation of these terms.
Shipping & Delivery
Please refer to our Shipping Policy for complete information regarding shipping timelines, charges, and delivery terms.
- Free shipping on eligible orders
- Delivery timelines may vary based on location and courier operations
- We currently ship within India only
Returns & Refunds
Please refer to our Refund & Return Policy for complete details regarding returns, exchanges, cancellations, and refunds.
Customer Accounts
You may create an account to manage orders, returns, and preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
Intellectual Property
All content on this website — including text, images, graphics, branding, logos, and design elements — is the property of Soulolith and may not be copied, reproduced, or used without prior written permission.
Disclaimer
Soulolith products are intended for spiritual, lifestyle, decorative, and aesthetic purposes only. We do not make medical, therapeutic, or healing claims. Any information shared regarding crystals, symbolism, or traditional practices is provided for cultural and educational reference only.
Limitation of Liability
Soulolith shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the relevant product or order.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Ahmedabad, Gujarat.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following any changes constitutes acceptance of the revised terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Email: info@soulolith.com
Location: Ahmedabad, Gujarat, India